Shipping & Returns

The Nail and Beauty Emporium sends all their products Royal Mail Tracked^®.

This means we are able to track you parcel every step of the way.

Whilst most of our items will be despached within one working day, please allow 24-72 hours for delivery within the UK, 5-7 working days for Europe and 7-14 working days for the rest of the world.

If you unhappy with your purchase, please return it to us within 7 days. We will make a refund, provided the goods are returned in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return. We do not refund postage costs unless an item arrives damaged due to our negligence.

The Nail and Beauty Emporium will refuse the acceptence on Goods if they are unsealed and have been tampered with.  In the case of chemical products we will not replace or refund these Goods due to risk of contamination after leaving The Nail and Beauty Emporium premesis.

Items lost or damaged in the post that have been packed correctly are usually insured, we will fill out any necessary claims forms at the post office on your behalf and liaise with the correct Postal service to achieve a satisfactory outcome on your behalf. In the event that this becomes necessary please be aware a refund will be made as soon as we have clearance from the Royal mail/Parcel force, this can take several weeks but we will endeavour to keep you informed of all developments as appropiate.